How do I recover my assets?
Your Ownbit assets are standard and highly portable: their security and availability do not depend on Ownbit. If the Ownbit server is ever down, you can recover standard-wallet assets yourself with your mnemonic or an exported private key. (For MultiSig, see Recover MultiSig assets.)
Recover by mnemonic phrase
Ownbit's mnemonic follows BIP39 and its address paths follow BIP44, so the mnemonic imports into most mainstream wallets to recover your assets. This is the simplest route for standard wallets.
Recover by private-key import
Ownbit can export a private key (Wallet management → Export Private Key). Import it into another wallet that supports the corresponding coin to recover the assets at that address. Private-key import is the most universal fallback when a mnemonic doesn't fully restore.
Chain-specific notes
| Asset | How to recover |
|---|---|
| BTC (Legacy/SegWit/Native) | Addresses 1 / 3 / bc1 follow BIP44 / BIP49 / BIP84. Confirm the address type before importing; paths are in Wallet management → Export (Ext)Public Key. |
| ETH / ERC20 / BSC | Same address; BIP44 coinType 60. Recover the ETH address (mnemonic or private key) to recover its ERC20 tokens too. |
| TRX / TRC20 | Default path m/44'/195'/0'/0 matches imToken, Trust Wallet, TronLink — recover by mnemonic there. |
| SOL / SPL | Path m/44'/501'/0'/0' matches Phantom, Sollet, TokenPocket — recover by mnemonic. |
| BCH / BSV | Same address as BTC Legacy (BIP44, coinType 0). Private-key import is recommended as paths vary by wallet. |
| Others | Most other assets are BIP44-compliant and restore in the matching wallet; a few (ADA, TON) are mnemonic-only. |
For iPhone users who want to restore quickly, BitTool for iOS can import your mnemonic and recover supported assets (BTC, ETH, TRX, SOL, BSC, BASE, ARB). It is a separate app from the same team.
If recovery looks incomplete
- A wallet used very frequently (many sends, or many fresh receive addresses) may not fully restore in wallets with weaker multi-address support — use private-key import to recover the specific missing addresses.
- Non-English mnemonics (e.g. Chinese) may not be recognized by some wallets — use a wallet that supports that mnemonic language, or restore by private key (always universal).
Frequently asked questions
Can I recover my Ownbit assets without Ownbit?
Yes. Standard wallets use BIP39/BIP44, so your mnemonic (or an exported private key) restores your assets in most mainstream wallets, independent of the Ownbit server.
The balance is wrong after importing elsewhere — why?
Usually an address-type or multi-address mismatch. Import the specific private key to recover the missing address, or send the full balance from the original wallet to a fresh address.
What if I only have my seed in Chinese?
Use a wallet that supports Chinese BIP39 mnemonics, or recover via private-key import, which is language-independent.
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Download Ownbit
Install the app, then set up a cold wallet or MultiSig for the workflow you need.